Call centre QA

Enthu.ai alternative for teams under 50 seats

Enthu.ai is a strong product. The reason people look for an alternative is almost never the software.

Short answer: Enthu.ai offers a 14-day free trial with no credit card, but every plan is a recurring semi-annual or annual commitment. There is no monthly option. For a floor under 50 seats that is often the blocker, not the product.

QA Batch Scorer is a one-time $99 purchase with no seats, no renewal and no contract. It scores 100% of your transcripts against your own rubric and runs on your own machine using your own AI provider key.

Where Enthu.ai is the better choice

Be honest about this before switching. Enthu.ai is a full platform. If you need any of the following, buy Enthu.ai and stop reading:

Where the alternative makes more sense

Enthu.aiQA Batch Scorer
Pricing modelPer agent, per monthOne-time, unlimited agents
CommitmentSemi-annual or annual, no monthly optionNone
Trial14 days free, no card30-day refund
Where transcripts goVendor cloudYour machine to your own AI provider
SetupOnboarding and integrationOne HTML file, about 4 minutes
ScopeFull QA platformBatch scoring only

Enthu.ai commitment terms are taken from their own published pricing page. Per-agent rates are quoted by third-party review sites and vary by plan and seat count; confirm current pricing directly with the vendor.

The honest trade

You are giving up workflow, integrations and a support contract. You are getting coverage of 100% of calls, evidence quotes behind every score, and a price that does not require a purchase order.

A reasonable way to decide: score one month of your calls for a few dollars in AI credit and see what comes back. If the findings justify a platform, buy the platform. If they do not, you have saved a four-figure annual commitment and you still have the coverage.

Common questions

Is there a free alternative to Enthu.ai?

Not a serious one for batch QA scoring. QA Batch Scorer is $99 once rather than free, but there is no subscription and no seat count, and running it costs a few dollars per thousand calls in AI credit paid directly to your provider.

Does Enthu.ai have a monthly plan?

Enthu.ai's published pricing states all plans are recurring semi-annual or annual depending on what you select. There is no monthly option listed.

Can I switch without losing my rubric?

Your rubric is criteria, weights and pass marks. QA Batch Scorer lets you enter all three directly, so recreating an existing scorecard takes a few minutes.

Do my call transcripts leave my machine?

They go from your computer to the AI provider you choose, using your own API key, under your own agreement with that provider. They are never sent to EveryCallQA.

QA Batch Scorer scores every call against your own rubric, locally, for a one-time $99.

Get it — $99 once
Scorebuddy alternative →Observe.AI alternative →MaestroQA alternative →QA software for small call centres →