Scorebuddy is built around scorecards and workflow. If you only need the scoring, you are paying for a lot you will not use.
Short answer: Scorebuddy is a per-agent subscription QA platform with scorecard building, coaching workflow and reporting. QA Batch Scorer does the scoring part only, for $99 once, running locally on your own machine.
If your QA function is one supervisor and a spreadsheet, the workflow half of a platform is overhead rather than value.
| Scorebuddy | QA Batch Scorer | |
|---|---|---|
| Pricing | Per agent, per month | $99 one time |
| Coverage | However many calls a reviewer opens | Every call in the export |
| Evidence | Reviewer notes | Verbatim transcript quote per criterion |
| Data location | Vendor cloud | Your machine, your AI key |
| Users | Multi-user | Single machine |
| Contract | Subscription | None |
Teams under roughly 50 seats where one person does QA alongside another job, and where the review rate is honestly somewhere between 2 and 5% of calls. At that size the scorecard workflow is solving a coordination problem you do not have, while the coverage problem stays unsolved.
Above about 100 seats, keep the platform. Reviewer assignment and calibration tooling start earning their cost once more than one person is scoring.
No. It replaces the scoring, not the workflow. There is no coaching module, no multi-user access and no integrations.
Thousands. It processes several at a time, shows progress and can be stopped mid-run.
Roughly $2 to $6 per thousand calls in AI provider credit, paid directly to your provider. The tool estimates it before you start.
Not by integration. It reads exported transcripts as CSV, TSV, JSON or plain text from any system.
QA Batch Scorer scores every call against your own rubric, locally, for a one-time $99.
Get it — $99 once